Software for healthcare operators
Built around the constraint that the record is the patient's, not yours.
Systems we integrate with
- EHR / EMR systems
- HL7 v2 & FHIR interfaces
- Clearinghouses
- Eligibility verification
- E-prescribing networks
- Laboratory systems
- Payment processors
- Secure messaging & e-fax
What actually goes wrong in healthcare
Recognisable, specific, and drawn from systems we've worked on rather than an industry report.
Your EHR is the system of record and the least cooperative system you own
The clinical data you need for anything else lives behind an interface engine, a nightly export or an integration fee. Teams end up re-keying the same demographics into scheduling, billing and reporting.
Intake still runs on paper, PDFs and a fax line
Forms are printed, scanned and typed back in. Every hop is a chance for an error that surfaces later as a denied claim or a wrong phone number on a reminder.
Denials are worked reactively, one at a time
Nobody can see which payer, provider or procedure is generating the denials, so the same preventable rejection keeps arriving and gets fixed individually rather than at the source.
No-shows are a scheduling problem treated as a reminder problem
Reminders help, but the schedule itself is built without regard to who historically shows up, how far they travel, or which slots go unfilled.
Reporting across locations means exporting and merging by hand
Each site runs the same software slightly differently, so consolidated numbers are assembled monthly in a spreadsheet by someone who should be doing something else.
Systems we've built for healthcare
Not a menu, just a description of the shapes of work that come up repeatedly in this vertical.
- Digital intake and consent capture that writes back to the record
- HL7 v2 and FHIR interfaces to EHR and ancillary systems
- Scheduling, waitlists and reminder workflows with consent tracking
- Claims, eligibility and denial-management tooling
- Referral and care-coordination tracking across organizations
- Patient portals and secure document exchange
- Credentialing, licensure and payer-enrollment tracking
- Operational dashboards across locations and providers
The requirements that are easier to build in than bolt on
Compliance, auditability and correctness cost far less when they're part of the architecture from the start. Retrofitting them is where budgets go.
PHI handled under a BAA, with minimum necessary access
Engagements touching protected health information run under a Business Associate Agreement. Access is scoped to the minimum the work requires, and no engineer holds standing access to production PHI.
Audit logging is a feature, not a byproduct
Who viewed which record, when, and why. Designed in from the start, because reconstructing access history after the fact is not possible.
Appointment messaging touches TCPA
Reminders and recalls carry consent and opt-out obligations. Consent state belongs in the data model rather than in a vendor's dashboard.
De-identification before analytics
Reporting and model training run against de-identified data sets, so an analytics request never becomes a PHI exposure.
How healthcare clients usually engage
Systems Integration
Connect your CRM, ERP, PMS, billing and internal tools so data moves once, automatically, and stops being retyped.
Custom Software Development
Applications built for how your business actually works: the workflows no off-the-shelf product will ever match.
Support & Modernization
We take over existing systems (including ones whose original developers are long gone), stabilize them, and modernize them incrementally.
Tell us about your healthcare project
Thirty minutes with an engineer who can scope it. You'll leave with a view on approach, a budget range, and an honest answer about whether we're the right firm, including when we aren't.